Privacy Policy

Jagdamba Sarees Pvt. Ltd. ("we", "our", "us") is committed to protecting the privacy and personal information of our customers, partners, and website visitors. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or interact with our business.

Registered Office: Plot No : 5518, Road No - 55, Sachin GIDC, Surat - 394230

We may collect the following types of personal information:

• Contact information: Name, phone number, email address, and business address
• Business information: Company name, GST number, trade license details (for wholesale/retailer clients)
• Website usage data: IP address, browser type, pages visited, and cookies
• Communication records: Inquiries, messages, and correspondence with our team

The information collected is used for the following purposes:

• Processing and fulfilling orders for sarees and textile products
• Communicating about product availability, new collections, and offers
• Providing after-sales support and handling complaints or returns
• Sending promotional catalogues and business updates
• Complying with legal, tax (GST), and regulatory obligations
• Improving our products, services, and website experience

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

• Logistics partners: Courier and shipping companies for order delivery
• Legal compliance: Government authorities if required by law or court order
• Business transfers: In case of merger, acquisition, or business restructuring

Our website may use cookies to improve user experience. Cookies are small files stored on your device that help us understand how visitors use our site. You can disable cookies through your browser settings; however, this may affect certain website functionalities.

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure, and we encourage you to contact us immediately if you suspect any unauthorized use of your information.

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or outdated information
• Request deletion of your personal data (subject to legal obligations)
• Opt out of marketing communications at any time
• Lodge a complaint with relevant data protection authorities

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law. GST records must be maintained for a minimum of 8 years under Indian tax law.

For any privacy-related queries, requests, or concerns, please contact us at: