Privacy Policy

Jagdamba Sarees Pvt. Ltd. ("we", "our", "us") is committed to protecting the privacy and personal information of our customers, partners, website visitors, and mobile application users. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, use our mobile application, or interact with our business.

Registered Office: Plot No : 5518, Road No - 55, Sachin GIDC, Surat - 394230

We may collect the following types of personal information:

• Contact information: Name, phone number, email address, and business address
• Business information: Company name, GST number, trade license details (for wholesale/retailer clients)
• Website usage data: IP address, browser type, pages visited, and cookies
• Communication records: Inquiries, messages, and correspondence with our team

Our mobile application collects only the information necessary to provide our services. Depending on how you use the application, we may collect:

• Name
• Mobile Number
• Email Address (if provided)
• Company Name (for verified wholesale dealers)
• GST Number (only for business verification where applicable)
• Business Address
• Device information required for application security and performance

We collect only the minimum information required to create and manage customer accounts, verify business customers, process orders, and provide customer support.

Depending on the features and services you use, our mobile application may collect location information from your device.

• What Location Data We Collect: We may collect your device's location information when you use features that require store location access.
• Precise or Approximate Location: Depending on the permission you grant through your device settings, we may collect precise or approximate location information.
• Why We Collect It: Location data is collected only when necessary to provide location-based features, improve application functionality, and deliver relevant services.
• Storage of Location Data: Location information is stored only when necessary for the relevant service or business purpose.
• Data Retention: We retain location information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
• Sharing with Third Parties: We do not sell your location information. Where necessary, limited location data may be shared with trusted third-party service providers that help us operate and improve our application and services.
• Request for Deletion: You may request the deletion of your personal information, including stored location-related information where applicable, by contacting us through the contact details provided in this Privacy Policy.
• Revoke Location Consent: You can revoke or modify your location permission at any time through your mobile device settings. Please note that disabling location access may affect the availability or functionality of certain location-based features.

We collect and use location information only in accordance with applicable laws and only for the purposes described in this Privacy Policy.

We use your information only for the following purposes:

• Creating and managing your account
• Authenticating users through OTP verification
• Processing wholesale product enquiries and orders
• Verifying registered business customers where applicable
• Providing customer support
• Improving our application and services
• Complying with legal and tax obligations

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

• Logistics partners: Courier and shipping companies for order delivery
• Legal compliance: Government authorities if required by law or court order
• Business transfers: In case of merger, acquisition, or business restructuring

Our mobile application may use trusted third-party service providers for:

• OTP verification
• Push notifications
• Crash reporting
• Analytics
• Payment processing (where applicable)

These providers receive only the information necessary to perform their services and are required to protect your information.

Our website may use cookies to improve user experience. Cookies are small files stored on your device that help us understand how visitors use our site. You can disable cookies through your browser settings; however, this may affect certain website functionalities.

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure, and we encourage you to contact us immediately if you suspect any unauthorized use of your information.

Users may permanently delete their account directly from the mobile application by navigating to:

Profile → Settings → Delete Account

Upon confirmation:

• The account will be permanently deleted.
• Personal information associated with the account will be removed or anonymized, except where retention is required by applicable law, tax regulations, or fraud prevention obligations.
• Deleted accounts cannot be restored.

Users may also request permanent account deletion by contacting info@jagdambasarees.com.

We retain personal information only for as long as necessary to provide our services, comply with applicable laws, resolve disputes, enforce our agreements, and maintain business records. Once the retention period expires, personal information is securely deleted or anonymized.

Depending on applicable law, users may:

• Access their personal information
• Correct inaccurate information
• Update account information
• Request deletion of their account
• Withdraw marketing communication consent
• Contact us regarding any privacy-related concerns

Our application is intended for business customers and adults. We do not knowingly collect personal information from children under the age of 18 years.

If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us: